|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
CONTACT
AutoSystems Workshop
10805-A North Lamar
Austin,Tx 78753
USA
(512) 835-4545
(512) 835-1165 fax
Send Us
E-mail
|
|
Take Control of Service & Repair
- Do your homework, ask friends and associates for recommendations.
- Follow the servicing recommendations of your owners manual.
- Put it in writing, list problems in detail; unusual noises, smells, changes in performance, etc.
- Stick with one facility, cultivate a good relationship, and allow the shop to maintain complete records on your vehicle.
Is your vehicle due for maintenance work? Check our schedule below to find out.
The maintenance schedules listed here are approximations, though they apply to
many vehicles.
| Regular Scheduled Maintenance |
| Oil Change |
3 months or 3,000 miles |
| Coolant Flush |
24 months or 30,000 miles |
| Brake System Flush |
24 months or 30,000 miles |
| Timing Belt Replacement |
60,000 miles or 7 years |
| Tune-Up |
30,000 miles |
| Brake Inspection |
7,500 miles |
| Tire Rotation and Balance |
15,000 miles |
| Transmission Service |
30,000 miles |
| Fuel Filter |
30,000 miles |
When You Take Your Vehicle In
- Write down your exact mileage when you arrive.
- Go over your list of problems with the service advisor.
- Be sure the work order/estimate that is created covers all the issues you have with the vehicle.
- Ask questions, be sure you understand what is being proposed as work to be done and steps to be taken.
- Don't force the service advisor into an on-the-spot diagnosis, in most cases diagnosis time will be needed before an accurate estimate of final costs can be given.
Before You Leave Your Vehicle
- Be sure the Work Order lists all the work you want performed and the maximum costs that you will incur.
- Stay in touch, inform the shop of a valid phone number to reach you during the day. By law, no work can be performed without your express consent.
- Clarify the policy on guarantees and payment.
- Sign the work order/estimate and take a copy with you.
When You Pick Up Your Car
- Review what was done, have the Service Advisor go over each item on the Invoice and explain exactly what was done, and parts used.
- Get a copy of all inspections done.
- Do not pay for the work until you are satisfied with the explanations given.
- Resolve problems immediately.
Following Your Visit
- If you are happy with how you were treated, let the shop know!
- Tell others about your experience. Good shops depend on referrals.
- Resolve problems, don't rush off to another shop. Discuss the problem with
the manager or owner - 95% of all problems are due to faulty communication. Good
businesses understand the value of your business and will go out of their way to
resolve a problem.
- Keep all your vehicle repair paperwork in a file. It's a method of staying on top of your vehicle's needs, and an excellent tool when you sell the vehicle.
|
|
Don't miss
our monthly SPECIALS!
|
